WhatsApp Commerce Platform
Sell Directly on WhatsApp
Turn WhatsApp into your most powerful sales channel. Automated product catalog, order placement, payment collection, and AI chatbot — all in one platform.
- WhatsApp Business API integration
- Interactive product catalog on WhatsApp
- Automated order & payment collection
- AI-powered customer support chatbot
Loved by 50+ businesses worldwide
WhatsApp Commerce Platform
Sell Directly on WhatsApp
99% Satisfaction
Trusted by 50+ Clients
150+ Projects
Delivered Successfully
WhatsApp-First Commerce
Customers browse your product catalog, place orders, and pay — all without leaving WhatsApp. With 500M+ WhatsApp users in India, it's the channel you can't ignore.
- WhatsApp Business API integration
- Interactive product catalog on WhatsApp
- Automated order & payment collection
- AI-powered customer support chatbot
- Broadcast campaigns & retargeting
- Full merchant dashboard
What You Get
WhatsApp Product Catalog
Rich product listings with images, prices, and descriptions directly in WhatsApp.
Automated Order Flow
Customers select items, confirm orders, and get invoices — all automated.
Payment Links
Razorpay/UPI payment links sent directly in the chat for instant payment.
AI Support Chatbot
24/7 bot handles FAQs, order status, returns, and escalates to humans when needed.
Powered By / Integrations
Why Businesses Choose Niviom
Fast Delivery
Agile development with quick turnarounds and iterative releases.
Production-Ready Code
Clean, tested, and scalable code that performs in the real world.
On-Time, Every Time
We respect deadlines. No delays, no excuses — just results.
Dedicated Support
Post-launch support and maintenance to keep things running smoothly.
What's Included
Everything you need for a complete whatsapp commerce platform solution.
WhatsApp Product Catalog
Rich product listings with images, prices, and descriptions directly in WhatsApp.
Automated Order Flow
Customers select items, confirm orders, and get invoices — all automated.
Payment Links
Razorpay/UPI payment links sent directly in the chat for instant payment.
AI Support Chatbot
24/7 bot handles FAQs, order status, returns, and escalates to humans when needed.
Broadcast Campaigns
Send promotional messages, offers, and updates to your customer base.
Abandoned Cart Recovery
Automated follow-ups for customers who didn't complete their purchase.
How We Build It
A proven process that delivers results every time.
Strategy & Setup
Set up WhatsApp Business API and define the conversation flows.
Catalog Configuration
Upload products with images, pricing, and variants.
Chatbot Development
Build AI chatbot with product recommendations, order flow, and support.
Payment Integration
Connect payment gateways for seamless in-chat checkout.
Testing & Launch
Test all flows end-to-end and go live with your WhatsApp store.
Campaign Management
Set up broadcast campaigns, abandoned cart flows, and re-engagement.
Benefits You'll Get
Real advantages that make a measurable difference.
98% Open Rate
WhatsApp messages have near-100% open rates — far better than email.
Zero Friction
Customers buy in their most-used app without downloading anything new.
Personal Touch
Conversational commerce feels personal and builds trust faster.
Re-Engagement
Bring back customers with targeted broadcasts and offers.
Frequently Asked Questions
Yes, we set up the official API through approved BSPs like Interakt, Wati, or direct Meta access.
Platform setup starts at ₹1-2 lakh. WhatsApp API has per-conversation charges from Meta.
Yes, our AI chatbot uses GPT to understand natural language and handle multi-turn conversations.
Yes, with opted-in users. We set up broadcast campaigns following WhatsApp's business policies.
Let's Talk Business
Have a project in mind? Fill out the form below or reach us directly. We'll get back to you within 24 hours.
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